01
general information
These Terms & Conditions of Sale (T&Cs) apply to all graphic design, branding, web design, integration, and communication support services provided by Lunar Studio (hereinafter referred to as “the Service Provider”).
The Service Provider:
Lunar Studio — Sole proprietor
SIRET: 920 202 264 00023
Address: 63 rue de Turenne, 59000 Lille
Email: louise.szczepaniak@gmail.com
VAT not applicable — Article 293B of the French General Tax Code
The validation of a quote by the Service Provider, confirmed by the client’s signature and the handwritten note “Approved,” constitutes full acceptance of these Terms & Conditions.
For services involving the creation of original graphic works (visual identity, art direction, visual creation, logos, etc.), compensation is carried out in the form of author’s rights, under the social security scheme for artist-authors (URSSAF).
For services of a technical nature or involving execution (web design, integration, adaptation of existing materials, production without original creation), invoicing is carried out under the micro-entrepreneur service activity framework.
02
PURPOSE & GENERAL PROVISIONS
The quote specifies the nature, scope, and content of the services: visual identity, web design, integration, and communication assets. Any service not explicitly mentioned in the quote will be subject to additional pricing.
03
QUOTES & ORDERS
Quotes issued by the Service Provider are valid for 30 days from the date of issue. An order is considered confirmed upon receipt of the signed quote, accompanied by the deposit payment.
Any modification to the initial quote (brief, scope, number of deliverables) will be subject to an additional quote and may impact delivery timelines.
04
pricing & payment
A non-refundable deposit of 50% of the total project amount is required before the project begins.
The remaining balance is due upon delivery of the final assets, and no later than 15 days after the final invoice is issued.
In case of late payment, a legal penalty of 11.13% will be applied, along with a fixed compensation of €40 for recovery costs, in accordance with Article L441-10 of the French Commercial Code.
No discount will be granted for early payment.
05
revisions & modifications
The number of revisions included is specified in the quote. Any additional revisions beyond those included will be billed at a daily rate of €400 and may impact both the initial timeline and the overall project budget.
Any modification to the brief or addition of deliverables after initial validation may also affect timelines and result in a pricing adjustment.
06
delivery times
Project timelines are defined in agreement with the client prior to signing the quote and are specified within it. The Service Provider commits to meeting these deadlines. However, in the event of circumstances beyond the Provider’s control—such as illness, accident, death, attack, strike, fire, water damage, severe weather, power outages, telecommunications or internet disruptions, equipment theft, or any other force majeure—the Provider cannot be held liable for delays.
Confirmed orders are binding and non-cancellable. In the event of cancellation or client default, the amount due will be calculated pro rata based on the time spent, using a daily rate of €400.
If the client fails to provide necessary feedback within 3 business days after receiving a deliverable, the Provider cannot be held responsible for meeting the originally agreed deadlines and reserves the right to pause the project.
In the event of a project pause due to delays attributable to the client, resuming the project will require payment of a restart fee equivalent to 10% of the total pre-tax amount indicated in the quote.
The Provider also reserves the right to refuse to resume the project if the delay is too significant or if their schedule no longer allows for its continuation.
07
INTELLECTUAL PROPERTY & TRANSFER OF RIGHTS
All creations produced (logos, visual identities, graphic compositions, layouts, illustrations, art direction, etc.) are considered original works protected under intellectual property law.
The Service Provider retains full copyright ownership of the work. The transfer of usage rights to the Client only takes effect once full payment has been received.
The transfer covers only the economic rights necessary for the use of the deliverables within the scope defined by the project and the approved quote. Unless otherwise explicitly stated, the rights granted are:
– for an unlimited duration,
– for worldwide use,
– for the media specified in the quote (print, web, social media, internal and external communication).
Any use beyond this scope (e.g. merchandising, trademark registration, commercial licensing, franchising, large-scale distribution, national or international campaigns) requires prior written authorization and may be subject to additional fees.
The author’s moral rights (including authorship and integrity of the work) remain inalienable. The Service Provider reserves the right to showcase the work in their portfolio, promotional materials, and social media, unless otherwise agreed under a confidentiality clause.
Source files (e.g. .ai, .fig, .psd) are not included by default. They may be provided upon written request from the Client, after full payment, and within the agreed usage scope—potentially subject to additional fees.
Any modification, reproduction, adaptation, sublicensing, or resale of the work outside the agreed scope is strictly prohibited without prior written consent from the Service Provider.
08
LIABILITY & INTELLECTUAL PROPERTY INFRINGEMENT
The Service Provider guarantees that all creations are original and specifically produced for the Client. However, no guarantee can be made against potential similarities with existing works.
It is the Client’s responsibility to verify the originality and availability of the creations (e.g. through prior art searches or trademark registration) if exclusive legal protection is required.
In the event of a claim, infringement action, or dispute initiated by a third party regarding the use of the deliverables, liability rests solely with the Client.
The Client agrees to indemnify and hold the Service Provider harmless from any direct or indirect consequences resulting from such actions.
09
CANCELLATION OR TERMINATION OF CONTRACT
In the event of contract cancellation, the Client remains responsible for all expenses incurred.
If the Client terminates the contract during the course of the project, they will be required to pay the full amount of the services as outlined in the approved quote.
If the project is cancelled, the Client may not use any of the concepts developed with another designer or studio. All ideas presented remain the property of the Service Provider.
The Service Provider reserves the right to terminate the contract at any time if the Client becomes disrespectful or if the scope of the project significantly deviates from the initial request.
The Client may not request reimbursement for expenses already incurred but will not be charged additional cancellation fees.
10
CONFIDENTIALITY
The Service Provider agrees to maintain the confidentiality of all information shared by the Client throughout the project.
Likewise, the Client agrees not to disclose any methods, processes, or materials provided without prior consent from the Service Provider.
11
disputes
In the event of a dispute, both parties agree to seek an amicable resolution.
Failing that, the dispute shall be brought before the competent courts within the jurisdiction of the Service Provider’s registered office.